Middle of the road gig, but a bad employee experience overall. - Account Executive Qualtrics Employee Review

2.0
Aug 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay for tech sales in Utah. Good people around you, except a majority of sales leadership are good old boys that can be narrow minded because Qualtrics is the only place they have ever worked. Very good for your resume.

Cons

Old boys club with how you are set up for success in sales. Over hiring of sales reps. They have stated in group meetings that 40% of reps hitting is a success metric. Majority of top reps and leadership are people who have been at Qualtrics for several years and their success is dependent upon their timing and territories. This leaves many managers with major skill gaps when attempting to set you up for success. As well as a big problem of people being narrow minded and their britches being too big for them. Sales and cross functional departments do not play well together. Sales are seen as a necessary evil and are treated as such when bringing in other departments into deals. I have seen some very bad sales behavior so this could be a result of that. Terrible departure experience. I gave a month's notice when I was leaving. I never received any outreach from corporate or anyone other than folks that I had worked with that were wishing me the best. No exit survey, no exit interview, nothing. Even though we sell this. The only contact I ever received from Qualtrics was a legal letter threatening me against taking employees to where I was going, etc.

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Qualtrics Response
4y
Thank you for taking the time to share your feedback. We'll bring this back to our HRBPs for review, as the experience you describe isn't consistent with what we'd expect and we would like to address it.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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