Great vision, but losing out on talent - Principal Analyst Qualtrics Employee Review

3.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Great culture on a lot of teams. Great vision. Great opportunity for strong growth, with strong equity compensation. Great opportunities to choose your location. Work-life balance can be okay if you're on the right team and defend your space. I've loved a lot of the people. Hiring executives who have a great vision for the future and are progressively moving there.

Cons

Company is still burdened with a "sales bro" culture. Feels like it's a sales-first company, built around helping sales reps get the biggest paychecks possible. Even people in roles that are very not sales roles are still pushed to "get in front of customers" and be involved in deals. Sales revenue is one of the only metrics used, anywhere in the company, to measure performance. Sales org is definitely more important to Qualtrics than product / engineering. Qualtrics talks a big game on winning talent, but it's losing. Real talent planning doesn't happen. Qualtrics salaries were already lower than competitors, but 2022 salary updates were half the inflation rate and lagged far behind industry-wide salary growth in 2021. Despite efforts to improve benefits, medical coverage is worse in 2022 than it was in 2021. Little or no paths or opportunities to grow or progress in your career without leaving the company. Very little support for learning, growth, or development. Learning is dependent on either switching roles periodically or being lucky and having one of the rare managers who is good at coaching/mentoring. Qualtrics is working on a lot of these things, but the company is also going to hemorrhage employees unless they fix some of these problems fast.

Explore other reviews about Qualtrics

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and amazing culture

Cons

Potentially a long promotion timeline

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

1
See reviews by: Helpful|Rating|Date|All