Great people with some management disconnect - Anonymous employee Qualtrics Employee Review

3.0
Jun 11, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Qualtrics has incredible people and for the most part hires really well. The perks, benefits and offices are well above standard and create a good environment to work. Some of the best sales talent and leadership you could find in any software company.

Cons

Some senior management and the CEO/founder are disconnected from many aspects of the day to day business. While sales and support are strong, it has to make up for lack of investment in engineering on the user experience and design of the product. Marketing has never seemed to be understood at the company and the CEO has appointed inexperienced leadership with no marketing experience to the team. Outside of sales it is very hard to advance your career.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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