Qualtrics' great culture is a thing of the past - Senior Account Executive Qualtrics Employee Review

3.0
Sep 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Fantastic teammates, food; office amenities.

Cons

Qualtrics has long had a reputation of wonderful culture. While the frontline employees remain phenomenal co-workers, from about mid-level management upward, they have lost pretty much ALL confidence from their workforce. The economic headwinds of Q4 '22 and into 2023 have revealed the types of leaders upper management are, with a VERY cutthroat atmosphere coming about. Lower level managers do their best to shield their team members from the toxic culture that is coming out from top-level leadership, but those low-level managers can only do so much and are subject to the demands and requirements of upper level leadership. Super sad to see such wonderful place to work sour in the face of hardship.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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