Over worked & underpaid - Customer Service Quantix Employee Review

2.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

People in the office are nice & more helpful than management.

Cons

Unless you have a management role you are treated as just a number. Little to no loyalty to employees. They except you to go above & beyond with no compensation for doing so. They lack the ability to give proficient training due to only being fixated on having that specific role filled. Bare minimum pay & rare bonuses. Be careful in your interview, as much is promised but little follows through. High turnover rate.

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Quantix Response
3y
Thank you very much for your candid feedback and advice - your feedback is incredibly important. We certainly do not want our employees to feel undervalued. We'd love to hear more from you so we can better understand the situation. You can contact the HR Department or email feedback@quantixscs.com which is monitored by a couple HR representatives. The conversation can remain confidential.

Explore other reviews about Quantix

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Understanding, caring, doesn't micro manage

Cons

Need more bodies to help lighten load

1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy at times, ample overtime

Cons

overworked undervalued, yelled at, treated like children,

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