Is Quantum Health a good company to work for?

Quantum Health has an overall rating of 2.9 out of 5, based on over 675 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 40% of employees would recommend working at Quantum Health to a friend and 37% have a positive outlook for the business. The best reviews about Quantum Health have been left by employees working as Claims Specialist , Manager and Client Manager .

Does Quantum Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Quantum Health employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Quantum Health. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Quantum Health?

40% of Quantum Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quantum Health 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Quantum Health?

Patient Service Representative (69) , Care Coordinator (53) , PSR I (40) , Registered Nurse (20) , PSR (17) , Patient Care Coordinator (16) , Claims Specialist (10) , Client Manager (10) , Manager (10) , Customer Service Representative (8) , Software Engineer (8) , Utilization Review Nurse (8) , Medical Representative PSR (7) , RN Case Manager (7) , Team Lead (6)

What are the pros of working at Quantum Health according to real employee reviews?

"Fair hours and good benefits" ((in 47 reviews)); "Great people to work with" ((in 46 reviews)); "The people in the pod are wonderful and there is free food." ((in 28 reviews)); "Collaborative and good work life balance for the most part." ((in 19 reviews)); "Excellent training and fun environment." ((in 13 reviews))

What are the cons of working at Quantum Health according to real employee reviews?

"Poor Management, Unfair Treatment of Employees" ((in 28 reviews)); "Senior Leadership could be more transparent for changes within the organization." ((in 24 reviews)); "It seems that clinical managers have less stringency applied to their metrics because they are a little more difficult to hire which has created a “mean girls” situation in some cases." ((in 21 reviews)); "No work from home available" ((in 13 reviews)); "With growth, that means hiring middle and upper management from without—however those hired externally are getting paid far more than those who have loyally worked for years for the same position." ((in 7 reviews))

What are employees saying about Quantum Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quantum Health layoffs and their outlook for job security at Quantum Health in 2026.

What are the top reviewed Quantum Health locations?

Dublin , Columbus , Worthington , Charlotte , Chicago , Kansas City , Brentwood , Clarksville , Westerville , Denver , Vancouver , Glen Mills , Mango , Yah-ta-hey , Kansas City

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Quantum Health reviews

Once a great place to work — now a toxic environment. - Anonymous employee Quantum Health Employee Review

1.0

Nov 7, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are still some incredible people at Quantum Health who care deeply about the mission and about helping members. The company once had a strong culture of collaboration, support, and innovation — but unfortunately, that spirit has faded. Kara Trott’s Quantum is fading away,

Cons

New leaders have made some bad hiring decisions creating a toxic and unstable environment especially among Sales Ops. Communication is poor, decisions are inconsistent, and talented employees are dismissed or told to just follow orders. After a major layoff earlier this year, most of the best talent either left voluntarily or are actively seeking new opportunities. Morale is low, and trust in leadership has all but disappeared. Workloads have increased while transparency and respect have decreased. The “people-first” culture Quantum used to be known for is replaced by politics, favoritism, and fear.

Quantum Health Response

8mo

Thank you for taking the time to share your feedback. We truly value hearing from our current Warriors and understand that times of transition can create both opportunities and challenges. Our mission has always been grounded in caring for our members and retaining and supporting the Warriors who make that possible every day. Your feedback about communication and culture is important and has been shared with our leadership team. We appreciate your continued dedication to our mission of caring for our members, and we encourage you to reach out to HR or your leader directly if you’d like to discuss your experience further. -Felicia Taylor, CHRO

Explore other reviews about Quantum Health

5.0

Jul 15, 2026

Clinical quality coach

Recommend

CEO approval

Business Outlook

Pros

Wonder place to work, very flexible and there are always opportunities for growth.

Cons

Wish they offered full remote for positions that do not truly need to be in office.

1.0

Jun 30, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing. Literally nothing at all.

Cons

They promote without giving raises but don’t tell you that the whole time you are working up to your promotion. So essentially they’re getting you to do more work for less. This goes for at least 50% of roles here. Our CEO has 0 business being in healthcare. Before this they owned a basketball team or something? Really what made you guys think this was the right person to lead this company? This company gives their own employees OPEN ACCESS PLANS. Which are so predatory I think one day they will be outlawed. And don’t respond with that “oh we pass the savings on to the members” it’s not true and you know it. Every decision made it to fatten the higher ups wallets. Everyone with a lower level role is extremely upset with how we are being treated. Most only stay due to the problem with the economy and not being able to risk going without health insurance. Other healthcare companies nearby are offering better pay and benefits. Wake up Quantum before it’s too late and you loose ALL your good employees.

Quantum Health Response

We appreciate you taking the time to leave a review. Employee feedback helps inform our ongoing efforts to improve, and we encourage you to reach out to your leader and HRBP. Thank you for sharing your perspective. - Felicia Taylor, CHRO Quantum Health

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Jobs at Quantum Health

Total Cost of Care Strategy Lead

Procurement Specialist

Director, Client Reporting and Insights

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Once a great place to work — now a toxic environment. - Anonymous employee Quantum Health Employee Review

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