An honest review - Patient Service Representative Quantum Health Employee Review

3.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Hybrid role Food court & snack station Tons of natural light

Cons

False promises Denied bonuses and cost of living increases No transparency

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Quantum Health Response
3mo
Thank you for sharing your perspective and for the contributions you made during your time at Quantum Health. We appreciate your recognition of the flexibility, environment, and team. We recognize the importance of clear and consistent pathways for growth. As we’ve evolved, we’ve increased focus on strengthening internal mobility, improving transparency in how opportunities are evaluated, and ensuring alignment between role requirements, readiness, and broader business needs. Advancement and compensation decisions are made through a structured process that considers multiple factors, and we continue to refine how these are communicated to provide greater clarity and consistency across the employee experience. – Felicia Taylor, CHRO, Quantum Health

Explore other reviews about Quantum Health

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonder place to work, very flexible and there are always opportunities for growth.

Cons

Wish they offered full remote for positions that do not truly need to be in office.

1.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing. Literally nothing at all.

Cons

They promote without giving raises but don’t tell you that the whole time you are working up to your promotion. So essentially they’re getting you to do more work for less. This goes for at least 50% of roles here. Our CEO has 0 business being in healthcare. Before this they owned a basketball team or something? Really what made you guys think this was the right person to lead this company? This company gives their own employees OPEN ACCESS PLANS. Which are so predatory I think one day they will be outlawed. And don’t respond with that “oh we pass the savings on to the members” it’s not true and you know it. Every decision made it to fatten the higher ups wallets. Everyone with a lower level role is extremely upset with how we are being treated. Most only stay due to the problem with the economy and not being able to risk going without health insurance. Other healthcare companies nearby are offering better pay and benefits. Wake up Quantum before it’s too late and you loose ALL your good employees.

3
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Quantum Health Response
1d
We appreciate you taking the time to leave a review. Employee feedback helps inform our ongoing efforts to improve, and we encourage you to reach out to your leader and HRBP. Thank you for sharing your perspective. - Felicia Taylor, CHRO Quantum Health
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