Toxic culture with layoffs and poor management decisions - Claims Quantum Health Employee Review

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

If you are here looking for a job. Please think twice. There have been layoffs. Work is just dumped on those of us that remain. And if you point out that it is more than is feasible to get done in 40 hours you're the problem for pointing it out. 5 years ago this was a different company that had a mission, now it's trying to become cost effective at the cost of service to our customers and at the cost of employees mental health.

Cons

Pathetic raises. Performance reviews are half hearted and out of touch. They like yes men/women/nonbiary. People making decisions are so removed from day to day they are becoming a hindrance to work life balance. No room to move up.

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Quantum Health Response
2mo
Thank you for sharing your perspective and for your years of contribution to Quantum Health. As the healthcare landscape continues to evolve, we are making intentional investments in technology, tools, and process improvements designed to enhance both the member and employee experience. Our focus is on modernizing how work gets done so our Healthcare Warriors can better support members and clients while creating more efficient and scalable service models. We recognize that periods of transformation can create challenges and differing perspectives, particularly in fast-paced operational environments. At the same time, our commitment to delivering high-quality service, supporting our teams, and remaining competitive in how we serve members and clients remains unchanged. We continue to focus on strengthening leadership effectiveness, improving development opportunities, and evolving our performance and feedback processes to better support employees as the organization grows. – Felicia Taylor, CHRO, Quantum Health

Explore other reviews about Quantum Health

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonder place to work, very flexible and there are always opportunities for growth.

Cons

Wish they offered full remote for positions that do not truly need to be in office.

1.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing. Literally nothing at all.

Cons

They promote without giving raises but don’t tell you that the whole time you are working up to your promotion. So essentially they’re getting you to do more work for less. This goes for at least 50% of roles here. Our CEO has 0 business being in healthcare. Before this they owned a basketball team or something? Really what made you guys think this was the right person to lead this company? This company gives their own employees OPEN ACCESS PLANS. Which are so predatory I think one day they will be outlawed. And don’t respond with that “oh we pass the savings on to the members” it’s not true and you know it. Every decision made it to fatten the higher ups wallets. Everyone with a lower level role is extremely upset with how we are being treated. Most only stay due to the problem with the economy and not being able to risk going without health insurance. Other healthcare companies nearby are offering better pay and benefits. Wake up Quantum before it’s too late and you loose ALL your good employees.

3
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