Pros
Food and Some of the coworkers.
Cons
Watch your back. The place is full of snakes and back stabber. Management has no idea what they are doing they just want the numbers needed to stay afloat. They have nurses overseeing medical departments that do not have the "special creditials" to do so. If you bring up anything to HR about things that you see going on that concerns you, you are targeted and fired. Quantum is a very one sided business and you are always on the wrong side of it. They want a head count on the Phones, and leadership is a joke. Turnover at this company is the worst I've ever seen in my 30 of Customer Service. They are constantly having job fairs to replace the dozens fired weekly for trivial reason. Do yourself a favor and dont even apply unless you plan on being miserable, stressed, overworked, underpaid, and unappreciated. They sure had a good outlook 4 years ago, and it really is a shame what they've allowed happen. If you're looking for job security, keep looking. HR is also a joke, turnover in that department is almost as bad as the Pods. No loyalty, unless it's you being the loyal one.