It is what is is. - Care Coordinator Quantum Health Employee Review

3.0
May 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Free food, Jeans, give aways, lots of PTO and cool people to work with.

Cons

This company is great if you get past all the smoke and mirrors and realize this is just a call center like any other except your job is 100 times harder! If you did not work as a Bob Evans manager at some point in your life do not expect to be promoted. Also there is a test you need to pass by the end of training or you are fired they do not tell you that up front. After training if you do not pass your quality score with a 95% you are also fired. If you forget to ask for an email you loose 10 points and that makes a 90% right there and you failed the call. If you offer to transfer the call somewhere and you forget to do that at the end of the call its and 80% and you also fail.

Explore other reviews about Quantum Health

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonder place to work, very flexible and there are always opportunities for growth.

Cons

Wish they offered full remote for positions that do not truly need to be in office.

1.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing. Literally nothing at all.

Cons

They promote without giving raises but don’t tell you that the whole time you are working up to your promotion. So essentially they’re getting you to do more work for less. This goes for at least 50% of roles here. Our CEO has 0 business being in healthcare. Before this they owned a basketball team or something? Really what made you guys think this was the right person to lead this company? This company gives their own employees OPEN ACCESS PLANS. Which are so predatory I think one day they will be outlawed. And don’t respond with that “oh we pass the savings on to the members” it’s not true and you know it. Every decision made it to fatten the higher ups wallets. Everyone with a lower level role is extremely upset with how we are being treated. Most only stay due to the problem with the economy and not being able to risk going without health insurance. Other healthcare companies nearby are offering better pay and benefits. Wake up Quantum before it’s too late and you loose ALL your good employees.

3
avatar
Quantum Health Response
13h
We appreciate you taking the time to leave a review. Employee feedback helps inform our ongoing efforts to improve, and we encourage you to reach out to your leader and HRBP. Thank you for sharing your perspective. - Felicia Taylor, CHRO Quantum Health
See reviews by: Helpful|Rating|Date|All