I had a very abusive and manipulative experience. My first year and a half were wonderful. I imagined I’d stay forever- but, then came the shift. I was an exemplary employee at all times. Never a bad review or disciplinary of any kind. I brought a lot to the table and it showed in my work, The first time I had the need for an ADA accommodation was in 2022, an ergonomic chair to mitigate a spinal condition. Quantum picked the chair, got the appropriate paperwork from my doctor, and approved it. Two months later they told me it hadn’t been ordered because “everyone would want one”. I eventually had to threaten reporting them to the EEOC before they complied. Shortly thereafter it was determined that my condition had progressed to the point of a fractured spine and required surgical intervention. It was a nightmare getting that approved, at one point I was told I would need to wait 14 weeks before the auth could be approved. HR leadership would not speak to me, she instead told me they were “too busy” with meetings. Eventually I had no choice but to advocate for myself my reaching out to the executive team. Begrudgingly, I was assisted, I returned after my recovery for 2 reasons, I needed my benefits for ongoing care & I was hopeful that my best me would yield different experiences. But, I soon found out I would be blacklisted, abused, and pushed out for expecting them to deliver on their own promises. I applied for a new position and was told I was benched. They shortly thereafter reversed course and told me that I was not. Daily the story changed. I was benched, not benched, didn’t have to apply or re-interview, then I did, then I just had to have a “conversation” with the hiring manager, then that was changed to an interview with people other than the hiring manager. They told me they understood how this looked but were going to do it anyway. During all of that I had put in another ADA accommodation request for a cordless headset. They approved it- but, then refused to comply. Ultimately, on the same day they told me they were not going to give me the position I was benched for and they would not fulfill the ADA accommodation. Senior leadership had pulled me in their office and apologized for my experience, but told me they weren’t the right person to advocate for me and their “endorsement” wouldn’t help, As an active employee who had never received disciplinary action, I had to retain an attorney to represent me against a lawless and abusive company. You should be shamed and embarrassed, but you’re not.
