Quantum Hell - Patient Services Representative Quantum Health Employee Review

2.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

free snacks, great cafeteria food, work from home, new equipment and nice spacious building.

Cons

The management there is very abrasive and bullying. There is constant pressure from call auditors; someone else is rates you on your decision making skills and process. Very hard to advance and move up in the company. There are certain things that they expect their PSR's to handle that should rightfully be handled by the claims processing company. PSR's get blamed for other people's mistakes. Very fascist and bureaucratic. They brainwash their values into your brain and call you a "Warrior" when they actually mean a "Slave".

avatar
Quantum Health Response
2y
Thank you for taking the time to share your thoughts about your experience at Quantum Health. We’re sorry to hear that your experience hasn’t met your expectations and are committed to creating a positive and supportive work environment for all employees. We would appreciate the opportunity to discuss your concerns in more detail. If you are open to it, please contact our HR department or Heather Harper, VP of Pod Management, to arrange a confidential conversation.

Explore other reviews about Quantum Health

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonder place to work, very flexible and there are always opportunities for growth.

Cons

Wish they offered full remote for positions that do not truly need to be in office.

1.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing. Literally nothing at all.

Cons

They promote without giving raises but don’t tell you that the whole time you are working up to your promotion. So essentially they’re getting you to do more work for less. This goes for at least 50% of roles here. Our CEO has 0 business being in healthcare. Before this they owned a basketball team or something? Really what made you guys think this was the right person to lead this company? This company gives their own employees OPEN ACCESS PLANS. Which are so predatory I think one day they will be outlawed. And don’t respond with that “oh we pass the savings on to the members” it’s not true and you know it. Every decision made it to fatten the higher ups wallets. Everyone with a lower level role is extremely upset with how we are being treated. Most only stay due to the problem with the economy and not being able to risk going without health insurance. Other healthcare companies nearby are offering better pay and benefits. Wake up Quantum before it’s too late and you loose ALL your good employees.

3
avatar
Quantum Health Response
1d
We appreciate you taking the time to leave a review. Employee feedback helps inform our ongoing efforts to improve, and we encourage you to reach out to your leader and HRBP. Thank you for sharing your perspective. - Felicia Taylor, CHRO Quantum Health
See reviews by: Helpful|Rating|Date|All