Phlebotomist - Patient Services Representative ­ Float/Lead Quest Diagnostics Employee Review

3.0
Jul 22, 2016
Recommend
CEO approval
Business Outlook

Pros

As with many healthcare businesses you get job security. They also offer a good vacation, healthcare, and 401k package. Good educational assistance as well.

Cons

Workload is incredibly high. So high that it becomes impossible to provide good customer service, so customers complaints are hundreds. Management overwork its employees.

Explore other reviews about Quest Diagnostics

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is higher than most in the area. Hours are good. Benefits are good.

Cons

It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

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