SAVE OUR EMPLOYEES - Customer Service Representative II Quest Diagnostics Employee Review

2.0
Oct 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Our TOP TIME Package is decent

Cons

Ceo lives in Canda not and now layin off many employees as they shut down call centers with a few work at home reps, Management is the worse there is poor morale with in the company , What use to be the best place to work a leader in industry with benefits which has not changed instead of being a LEADER we are becoming FOLLOWERS to what other companies do in the industries, Everything is a big secret Why doesnt the CEO take a cut in pay and save some jobs ? Why not give decent raises instead of 25Cents to compensate the Cost of living ? Why do most of your employees have to work 2 jobs and work for our competitors as a 2nd job this should not be no employee should have to work 2 jobs to live most of the employees in Customer service make low $30's K a year. I place a challenge to our CEO to live off of our $16 to $18 dollars a hour support a house hold kids food travel expenses gas and electric

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CEO approval
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Pros

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Cons

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1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car, not much else

Cons

Sales Directors are the bottom of the barrel High expectations and the numbers/data suck No cell phone allowance Goals constantly increase and change The best part, Senior Leadership is weak, they can say anything they want and get away with it Who knew a Director could use curse words and make jokes about k!!ling someone that is a Vice President of one of the largest insurance companies in the state and just move on in her job Hard to believe that level of toxicity is tolerated Comments about LGBTQ from the health plan just go ignored Insanity at its finest

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