Good people, can work from home - Customer Service Representative Quest Diagnostics Employee Review

4.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Team helps each other Work is pretty easy Good company culture Room for advancement

Cons

Call center job tedious Sometimes hard to communicate between different departments

Explore other reviews about Quest Diagnostics

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is higher than most in the area. Hours are good. Benefits are good.

Cons

It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

See reviews by: Helpful|Rating|Date|All