Challenging and educating, but management are not professional, nor "HR- compliant", abusive and negative work environs. - Information Technology Support Quest Software Employee Review

2.0
May 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Versatile support environment. Challenging and educational environment. You can be exposed to a wide array of products and solutions.

Cons

Training and ongoing education is a joke at best. New hire training for some products consist of a sales-y powerpoint that explains nothing about the product or its nuts and bolts. Unreported layoffs and downsizing in recent months. Middle to upper management do not have a clue what front-line managers are doing in affiliate offices. A manager in an affiliate office was known to be sexually, verbally, and physically harassing and abusive to his employees, and was reported to several of his direct managers. The response from upper management was to stick their heads in the sand, pretend that the problem did not exist. Management does not have a true Open Door policy and will actively gossip about fellow managers and employees and going so far as to joke that "there is no such thing as a real Open Door" in any organization. When Dell Ethics became involved, fired several senior resources that had reported these issues to management, including the acting technical lead for the affiliate site. Although that manager was let go a few weeks later, the damage was done, as the onsite lead was no longer there and moral took a serious hit.

Explore other reviews about Quest Software

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve had the opportunity to be part of this organization through multiple phases of growth, change, and transformation. Like many companies in the tech space, there have been challenges and periods of transition. What continues to stand out to me is the organization’s ability to adapt, evolve, and keep moving forward. There is a strong focus on innovation, continuous improvement, and finding better ways to work. Current leadership encourages employees to share ideas, embrace change, and help shape meaningful improvements. I’m especially excited about the growing focus on new technologies and AI, and how they’re being used to help teams work smarter, faster, and more effectively. One of the things I value most is the culture. Employees are encouraged to bring their authentic selves to work, share different perspectives, and participate in programs such as Employee Resource Groups (ERGs) that foster connection, belonging, and community. I’ve appreciated the organization’s continued investment in these programs and in creating an environment where employees feel supported, heard, and valued. One of the most rewarding parts of my experience has been watching people grow their careers over time, whether that’s taking on new opportunities, moving into leadership roles, or exploring entirely new paths within the organization. In my experience, those who are willing to learn, have a growth mindset, stay adaptable, and embrace new opportunities can build long and rewarding careers here. After nearly a decade with the organization, I still believe its greatest strength is its people, culture, and commitment to continuous growth and improvement. I remain grateful for the opportunities, experiences, and relationships that have made my career journey both rewarding and meaningful.

Cons

Like many organizations, periods of growth and transformation can create change and uncertainty. Success often requires adaptability, a willingness to learn, and an openness to evolving priorities.

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Quest Software is a great place to work. The people are genuinely good people, very knowledgeable, and always willing to help. Quest is a strong environment if you enjoy solving complex technical problems, working with experienced teams, and helping customers address real business and security challenges. The company has a deep portfolio, talented employees, and many opportunities to collaborate across sales, presales, product management, engineering, and customer-facing teams. I also appreciate the flexibility, the trust given to senior employees, and the ability to contribute strategically beyond a narrow job description.

Cons

Like many large technology organizations, processes can sometimes be complex, and internal alignment across teams may take time. There are also opportunities to improve enablement, communication, and consistency around product packaging, roadmap visibility, and internal workflows.

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