Not Worth It - Patient Access Representative R1 RCM Employee Review

Consistently understaffed--I've worked here for over a year and not once have we been fully staffed. Horribly underpaid for the amount of work you have to do. They use to pay more but they've cut the starting pay down to $12.50 because they're cheap. And you might think: "$12.50 isn't that bad." But, honey, for the amount of work you're gonna have to do considering that we are ALWAYS understaffed..... it's not worth it. You're basically pulling the work of two employees for the cost of one. There is a VERY HIGH TURNOVER RATE--and for good reason! Rules are constantly changing--no one ever seems to be on the same page about certain things. No sick leave--it comes out of your PTO. They took away the 7 minute grace-period because they don't care about employees. Also, Managers will not rollover third-party employees (so no PTO, no benefits, no holiday pay. nada.) 12 Hour shifts only.