The good versus the bad within the IT department - IT Client Service Manager R1 RCM Employee Review

2.0
Jan 27, 2015
Recommend
CEO approval
Business Outlook

Pros

1. Ability to work from home, flexibility 2. Salary 3. Benefits including vacation time

Cons

1. Not a start up but acts like one still, even with talented staff who have good ideas / skill sets 2. The organization, as a whole, and the IT department leadership team is dominated by males. There is only 1 female at the exec level within the entire organization and she is in HR. 3. Staff aren't truly held accountable for the responsibilities based on their titles or job descriptions 4. Management doesn't seem to value their staff despite what they "may" say

Explore other reviews about R1 RCM

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company, high support, real opportunities good working environment

Cons

None to speak of, genuinely positive experience

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The voluntary separation offer was good.

Cons

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

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