Very Disorganized - Anonymous employee R1 RCM Employee Review

1.0
Jul 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Loved the people and the flexible work hours. - The ability to work from home was helpful.

Cons

- The software has serious issues and developers are not interested in fixing it. - Responsibility for keeping the software running is passed on to employees who did not develop it and are not empowered to make changes. - The employee is expected to be available 24/7, but Accretive does not provide cell phones or reimburse the employee for personal cell phone use. - The insurance is expensive and suboptimal. - There are some arrogant people there who just will not believe that they made a mistake. Everyone else is expected to just adjust how they work to accomodate the mistake. - Work is kept in silos and those affected are not even aware that changes have been made until they have to deal with them. - Communication is awful. - Many employees refuse to attend meetings. Those meetings that do occur are all over the phone and on Lync. Rarely do people meet face to face. - There are certain groups within IT that are required for meetings, but just don't show up or get on the call. Much time is wasted tracking these people down just to get updates. - Heavy reliance on offshore workers who are apparently treated badly and so are not motivated.

Explore other reviews about R1 RCM

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

competitive pay, remote work, unlimited pto

Cons

sudden org changes; shifting priorities

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R1 RCM Response
2mo
Thank you for your review. We understand the important role that our Total Rewards program plays in the lives of our employees and their families. We’re proud to offer excellent and competitive compensation and rewards that support our employees’ physical and financial health – both now and in the future.
4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- People are easy to work with - Great exposure to healthcare revenue cycle and working with healthcare data - Remote work is big plus

Cons

- Depending on teams, some are more meeting-heavy while others are not

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