Working at R1 RCM - Patient Access Associate R1 RCM Employee Review

3.0
Jul 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote Work: One of the significant advantages of working at R1 RCM is the opportunity to work remotely from the comfort of home. This arrangement provided a better work-life balance and eliminated the need for daily commuting, saving time and resources. Provided Equipment: The company provided the necessary equipment and tools to perform the job effectively from home. This included laptops, headsets, and any other required technology, ensuring a smooth and seamless remote work experience.

Cons

Preemployment Process: The preemployment process at R1 RCM left room for improvement. It was unorganized and took longer than expected. Delays in receiving necessary paperwork and responses created some frustration during the onboarding phase. Training and Direction: Trainings provided to employees were unclear and lacked sufficient direction. This led to some confusion and challenges in understanding the expectations and procedures of the role, potentially impacting job performance and confidence.

Explore other reviews about R1 RCM

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company, high support, real opportunities good working environment

Cons

None to speak of, genuinely positive experience

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The voluntary separation offer was good.

Cons

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

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