neutral - Customer Service Representative RBC Employee Review

3.0
Jan 18, 2012
Recommend
CEO approval
Business Outlook

Pros

I didn't have any banking experience before I start royal bank. So their training program is very good. I learned a lot. Definitely it developed me personally.

Cons

I would say favoritism and it also depends which bank you are working. So if you want to move sometimes there is very minimum support from the management and of course the salary.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is very nice, friendly

Cons

Access across RBC is very time consuming

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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