Micro-manangement - Collection Agent RBC Employee Review

2.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

It was not the right fit for me.

Cons

Lots of micro - management. Bidding on shifts, you basically work hard so that you can get a good 9-5pm Mon-Fri shift. Team leader asked us to download spying software to spy on us while working remotely. It was the wrong place for me

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5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and PTO

Cons

Office space is small but manageable

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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