Flexible schedule but overwhelming workload and poor communication - Field Service Representative RDSolutions Employee Review

Very flexible and helpful team

Sometimes it is hard not having a person with you

Territory manager and scheduling specialist are amazing. Job is fairly flexible.

It is somewhat disorganized with recent restructuring. An example of something that regularly happens is either my territory manager or scheduling specialist will say I can have an extension on a job because I’m either traveling or had tons of jobs added on at the last minute and then I’ll get an email from someone I’ve never heard of asking where the job is. While my scheduling is great there’s one in another area who is rude. I traveled to another state to complete some late jobs because there was no one local to do them. My travel was set up for after the due date. I got an email from the scheduling specialist saying I was going to be removed from all work because the jobs weren’t done on time. I didn’t even get a thank you for helping. Hourly pay should be higher for people who have been here for a while than what it is for new people.