Authentically Hypocritical - Anonymous employee REI Employee Review

1.0
Feb 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's easy to identify the people who still care - because they are the exception.

Cons

Co-opted - one who has ceased to strive for better because it's REI and nobody is ever held accountable. Poisonous HQ culture from CEO on down. Backstabbing and decision by consensus is the norm, no wonder most projects are over budget and delayed. Extensive leadership turnover in the past year, unfortunately not replaced by anything better. Too many lifers waiting for retirement.

Explore other reviews about REI

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

very supportive management and team members.

Cons

sometimes, the hours are late. But very doable.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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