Big company still trying to be a small company - Anonymous employee REI Employee Review

3.0
Jul 29, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pro Deals rock! There are a lot of very good people their. The turn over is very low. People don't like to leave.

Cons

Turnover is very low, there are folks in IT who have been there for 20 years. They still live in a mainframe world. Outsiders don't get let into the club easily.

Explore other reviews about REI

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazon place to develop real world skills

Cons

The holidays were Crazy busy

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
See reviews by: Helpful|Rating|Date|All