Middle management promotion/hiring decisions based on politics instead of moving the business forward - Staff (7 Years) REI Employee Review

2.0
Aug 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits in general -- including health care, employee discounts, bonus, above average vacation accrual per years served, 15 year sabbatical, casual attire.

Cons

Say you were the owner of a professional football team and had an opportunity to obtain the best quarterback in the league that gives you a better than 50% shot to win the Superbowl. Everything else being equal (e.g. salaries), would you (a) acquire/promote the super-star quarterback, or (b) make your buddy who once played pop-warner football as a kid, your franchise player in the key position as quarterback? Sadly, the answer is (b) in significant areas at corporate REI. Who, what suffers? The rest of the "team" who become demoralized and demotivated -- and more importantly, the business.

Explore other reviews about REI

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazon place to develop real world skills

Cons

The holidays were Crazy busy

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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