An Ill-managed Company Masquerading as Progressive - Sales Specialist REI Employee Review

1.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

- Flexible time off. - Ok pay for retail (still can't afford rent comfortably...) - Attracts fun employees. - Offers "ok" benefits to part-time employees. - Does some good for the world through community impact.

Cons

- Ill-managed from the top down. - Is not a co-op and uses the legal benefits of a co-op so as to not be held responsible for poor decisions. - Does not care about the health and safety of its workers. - Treats employees as disposable (ie. Laid off a large amount of employees with no notice, all of whom are the most knowledgable.) - Pretends to be a career job. (ie. see above) - Actively union busts. - Does not engage in good faith bargaining practices. - Has a massive divide between corporate and local stores resulting in the ability of active harm to local employees.

Explore other reviews about REI

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazon place to develop real world skills

Cons

The holidays were Crazy busy

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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