Not what it once was and leadership is driving it into the ground - Software Engineer REI Employee Review

1.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Great discounts, mostly great people, good work/life balance.

Cons

Everything else. There's a reason the CEO has a below 40% rating. The entire leadership team is failing. They seem to be throwing darts during planning meetings to see what next plan will be. IT will be reduced in 1/2 in two years. Out sourcing position to contractors in Latin America and India.

Explore other reviews about REI

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

very supportive management and team members.

Cons

sometimes, the hours are late. But very doable.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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