Its what you make of it - Credentialing Account Manager RLDatix Employee Review

3.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

The ability to be remote

Cons

I am still fairly new (Oct 2024) however the lack of structure is ridiculous. It is obvious management cannot handle the volume. Training for my role is non exsistent, we just learn as things come up. All other CAM's have also had to sink or swim. Also this has been the most convoluted credentialing system I have ever used in my 10 years of credentialing.

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RLDatix Response
2y
Thank you for your feedback. I'm sorry to hear things have been a bit rocky to start. We are currently creating a CAM training series. With all our new system enhancements we had to wait so it did delay some of the training material. We do hope to have it formalized and in place by the time the next CAM is hired. It will be rolled out to all the newest CAMS that have started since Fall and prior to the next new hire. Our credentialing application process is different from our competitors. Applications go through quality checks vs the normal competitor will have someone process a cred application from start to finish so they are other people involved in the team environment. Our system is pretty user friendly, and we have not seen any recent feedback in training surveys that states differently. Feel free to reach out to me if you'd like to talk in more depth. recruiting@rldatix.com

Explore other reviews about RLDatix

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Work that directly contributes to safer care and better patient outcomes. Strong sense of purpose—you can see how what you do impacts real people. Passionate, mission-driven colleagues across the organization. Opportunity to shape how we support healthcare systems at a critical time. Growing commitment to aligning with customer realities and reducing complexity.

Cons

Pace of change is high and can create ambiguity at times. Processes, internal alignment, and ways of working are still evolving. Requires proactive communication and ownership to navigate effectively.

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RLDatix Response
1mo
Thank you for your contribution to TeamRLD and for your thoughtful review. We're so glad to hear you also find our mission to be a meaningful one, and we thank you for your advice moving forward. We’re proud to have teammates like you contributing to safer healthcare, and we look forward to many more milestones ahead.
2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The people I worked directly with were supportive and talented, and there were opportunities to learn if you were proactive.

Cons

Leadership frequently shifted priorities, making it difficult to execute long-term strategies or feel like work had a lasting impact. Communication around organizational changes often lacked transparency, which created uncertainty and hurt morale. The marketing organization felt under-resourced relative to expectations, and employees were expected to do more with less. Career growth and compensation did not feel competitive with the market, and recognition for strong work was inconsistent. If you’re looking for a stable environment with clear direction and long-term investment in employees, look elsewhere.

2
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RLDatix Response
5d
Thank you for taking the time to leave a review. We're saddened to hear that you felt there was a lack of vision during your time with us, and we understand and hear your concerns. Our goal is to create an environment where everyone feels valued and supported. Our newer Career Elevation Strategy gives global team members visibility into career progression, and even more recently, we are working on a rewards strategy as part of that effort. Additionally, we're currently working on guiding our direction by setting clear goals, inspiring teams, and improving resources for managers, which in turn will provide stronger leadership for our teammates. We appreciate your perspective and wish you all the best in your future endeavors!
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