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ROI Call Center Solutions

Is this your company?

RUN AWAY - Customer Service ROI Call Center Solutions Employee Review

1.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

There is literally not one good thing about this company.

Cons

A company that lacks integrity, paid twice a month only if you call and remind them it’s against the law NOT to pay an employee for hours worked. Management was rude & not helpful what so ever at all, Called in to ask why a month later I wasn’t paid was literally hung up on 3 times, the pay for this job was extremely low to begin with. They start you at $11 an hour there’s a million better work from home opportunities out there. Do yourself a favor and run far away from this one!

Explore other reviews about ROI Call Center Solutions

5.0
May 12, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Remote Work Good leadership

Cons

Not many to mention here

1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work opportunities, really is the only Pro.

Cons

Poor communication, lack of transparency, limited employee support, and an overall culture that left me feeling undervalued. I would not recommend working for this company based on my personal experience. During my employment, I witnessed what I believed to be the creation or alteration of documentation to justify employee terminations after the fact. I was also instructed to participate in preparing documentation that, in my view, did not accurately reflect events or the timing of performance issues. This raised serious ethical and legal concerns for me. Beyond that, communication from management was poor, coaching was inconsistent, and employees often felt disposable rather than supported. Performance expectations seemed to change without clear notice, and disciplinary actions lacked transparency. When my own employment ended, the process felt abrupt and unfair. Despite my efforts to perform my job, I was left feeling that the outcome had been predetermined rather than based on an honest evaluation of my work. If you are considering employment here, ask detailed questions about documentation practices, performance management, disciplinary procedures, and how termination decisions are made. Keep copies of your own records and communications. This review reflects my personal experience and is intended to help others make an informed decision before accepting employment with this company.

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