You get out what you put into it - Digital Marketing Analyst ROI Revolution Employee Review

4.0
Jan 12, 2020
Recommend
CEO approval
Business Outlook

Pros

This was my first job out of college. The Paid Search program had been fully developed for years, so I had a structured training program with plenty of support from teammates and opportunities to do real account work early on. Managers are generally hands-off, and they trust you to do what needs to be done without holding your hand. I expected to have an issue with the open floor plan, but the collaboration that came from not having cubicles helped me learn from my peers. The fully stocked kitchen is also nice. You get a monthly bonus if you bill five hours to education, which is easy to do with plenty of optional trainings and business books available to read. Benefits are often overlooked, but it's great not having to pay for health insurance, and 401(k) enrollment and matching starts at 6 months, for a maximum match of 6% on $0.50. The IT and admin departments are open to giving you the equipment and tech you need to work comfortably. You can request a new chair, foot rest, standing mat, keyboard, mouse and more without them batting an eye.

Cons

The performance review process is the area that exemplifies the company's growing pains. You end up having to regurgitate everything you did during the review cycle and how that fits certain attributes, then your manager relays that to HR. They've been trying to improve it, but there are still a few kinks to work out. Analysts are on hourly pay, which can be a good way of encouraging you to put in a few more hours of work, maybe toward education. However, this system is flawed in that it can make employees anxious if they are trying to "beat the clock" on a Friday afternoon to make sure they don't go over the maximum weekly hours by one or two minutes. The complaints on here about a lack of information sharing from senior management are valid. There are many times when the staff is starved for information about structure changes, clients and more that rumors spread, which can sow distrust in management.

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ROI Revolution Response
6y
Thank you for sharing feedback on your experience at ROI thus far. It sounds like you have enjoyed the training program, our open space/collaboration, our focus on education and the health/retirement benefits we provide. We have worked hard to differentiate our company in those ways and are always looking for additional ways to do so. In fact, just this month, we announced several exciting changes to some of our policies and benefits, including the addition of a 10th paid holiday and a move to 100% employer-paid short-term and long-term disability coverage! As you know, we recently rolled out changes to our performance review process to respond to feedback like yours and to make it a more heavily performance-based system; we’d welcome your thoughts at its conclusion as we recognize that additional changes are likely required to make it more efficient. We also recently addressed your feedback on exemption status at the February Company Meeting as other employees have shared similar feedback. As mentioned, the hourly and salaried determination is based on federal laws and is not up to us. If a role qualifies for one of the exemption statuses as defined by the US Department of Labor, it can be paid as an exempt, salaried role; if not, the role must be paid as a non-exempt, hourly role. We do our best to communicate as often and openly as possible, but hope you can understand that some decisions take longer than expected to thoughtfully finalize and share. Best, Barbara

Explore other reviews about ROI Revolution

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ROI has an incredibly positive and supportive culture. Across every team I’ve worked with, people are consistently kind, intelligent, collaborative, and genuinely invested in helping each other succeed. The level of talent across the organization is motivating because you’re surrounded by experts who care deeply about producing great work. Leadership is exceptionally transparent and thoughtful. There’s a strong level of communication and clarity around company goals, decisions, and expectations, which creates a lot of trust across the organization. The company also places a strong emphasis on growth and development. We have a dedicated Client Services Learning & Development Manager who creates trainings based on current trends in the digital marketing space and real challenges teams are actively navigating, which makes the learning opportunities feel relevant and practical. Work life balance is another major positive. Employees start with four weeks of PTO, which increases with tenure, and the company has core working hours from 9:30 AM to 4:30 PM. Most teams typically work around 40 to 45 hours per week. The hybrid schedule is also a great benefit. Teams are in office 2 to 3 days a week, which allows for collaboration and relationship building while still offering flexibility to work remotely. The office environment has great energy, and there are plenty of opportunities to connect with coworkers through weekly catered lunches, happy hours, and team events.

Cons

The company hires exceptionally strong talent, which creates a high standard of excellence and accountability across teams. The environment is fast paced, with an expectation that employees take ownership, stay proactive, and consistently produce high quality work. It’s great for individuals who thrive in collaborative, high performing environments, but it may feel challenging for those who prefer a slower pace or need more structure around prioritization and time management.

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at ROI Revolution has many positives, particularly the culture of collaboration. You never feel like you’re on an island because there is always excellent brainstorming and resource support available. The peer-to-peer support is outstanding, and it is incredibly motivating to work alongside fellow problem-solvers who share a consistent drive to deliver excellent work for our clients. Additionally, despite being an agency, the work-life balance here is actually been really wonderful the last several years - I think this is largely due to improvements in how client portfolios and team sizes are set. I also have to shout out our admin team for providing wonderful office perks, and our HR team, who are incredibly supportive, accessible, and genuinely helpful.

Cons

Agency life naturally comes with occasional high-pressure periods, and the intensity can vary depending on the client and how they're performing. At times, some members of Senior Leadership may get more directly involved with specific accounts, which can create extra urgency or require some additional lift from the team. That said, the support and collaboration across the organization helps those moments feel manageable.

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ROI Revolution Response
1mo
Thank you for taking the time to share your experience at ROI Revolution. We’re glad to hear that the collaborative environment, supportive teammates, and work-life balance have all contributed positively to your time here. It’s especially meaningful to hear your recognition of and appreciation for the partnership across teams, as well as the support provided by our Admin and HR groups. As you know, fostering a workplace where employees feel connected, supported, and able to grow is always a top priority for us. I appreciate your honest feedback regarding a desire for more insight into broader business metrics; constructive input like this helps us continue evaluating where we can improve as an organization. Thank you again for your thoughtful review and for being part of the ROI Revolution team! Best, Barbara Green SVP of HR
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