Review - Helpdesk Technician RTC Employee Review

3.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Good environment, offers psychological safety

Cons

Succession planning not put in place, so when someone resigns, they rarely raise someone

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RTC Response
2y
Thank you for providing your feedback. We are glad you enjoy the environment at RTC. We encourage all associates to have discussions with their supervisor so they can understand their career goals and we can match those goals to open positions. We strive to always find the best qualified candidate for each opening and we love when those candidates come from within. That is part of our succession planning process.

Explore other reviews about RTC

5.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

Overall there are no cons

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RTC Response
12mo
Thanks so much for the kind words. We're glad to hear you're enjoying your experience and genuinely appreciate your feedback. Thanks for being part of the team!
2.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

very nice people to work with. European management is nice at giving donuts to everyone every week.

Cons

It’s a drill sergeant nightmare in the department where there’s one person who literally dictates based on fear and threats. Wish they would have a heart.

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RTC Response
3mo
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve had positive experiences with your colleagues and appreciate the sense of community within the team. We’re very concerned to hear your comments regarding the management experience in one of our departments. Creating a respectful, supportive, and professional work environment is a top priority for us, and feedback like this is taken seriously. We do not support leadership approaches based on fear or intimidation. We encourage you to reach out directly to HR or leadership so we can better understand your experience and address the situation appropriately. Your feedback is important and helps us continue to improve. Thank you again for sharing your perspective.
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