Sr. Manager - Senior Manager Rackspace Technology Employee Review

* Intense pressure for Austinites to come down to San Antonio which can be up to 4 hours a day of commuting. Headquarters is in San Antonio and even though they have an office in Austin, if you are not in sales or tech support, you are expected to come to San Antonio several days a week. Leadership tries to say they want Austinites to be able to work from Austin but this company is too heavy on face to face interaction. We have great video conferencing tools, ok, not great, but it gets the job done. Management needs to realize that in today's society they need to be more flexible about allowing people to work remotely. We don't all have to be in the castle in person to get our jobs done. * Sr. Leadership does a poor job of picking good people managers. I've had the worst managers I've ever had in my career at Rackspace. Unfortunately, Rackspace does not do a good job of weeding out unproductive or ineffective managers. I've seen Directors and Sr. Directors throw tantrums, make their employees cry, and grossly violate basic HR no no's that would not be tolerated at any other company. They hire managers who don't know how to be managers. * I've repeatedly seen rackers accept meetings and then just plain not show up. Rackers are always late to meetings. It is unprofessional. *401K is the worst matching program of any company I've ever been with. They claim they match up to 3% but if you read the fine print it is only up to $2,500 a year. *Salaries aren't up to par. Don't expect raises. *Sr. Leadership is not stable, changes every 2 years, and out of touch with the rackers who are doing the day to day work.