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Rackspace Technology

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FAWS - Let's talk about mismanagement - Devops Engineer Rackspace Technology Employee Review

1.0
Sep 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Able to learn lots of things quickly Get some good experience on a lot of different areas Gym is onsite and they have some classes you can take such as Crossfit, additionally there's yoga if you want Free Sodas and water at the fueling stations (break areas)

Cons

Pay - you could easily go somewhere else, do the same exact work, and make 20k more, and lots of people have left and are still leaving to do exactly this. Leadership - Tons of middle management still there even after Apollo has come in. Most not really doing anything to help Apollo - Just cares about the bottom dollar, some departments have been forced to hire part time sysads to save cost of paying benefits, so some teams have people working 4-6 hours a day versus a Racker working a full 8 hour shift like the rest of the team. FAWS Leadership - A new senior director was brought in to replace the previous one that has left. He promoted a manager into a senior management role that has ego issues, consistently micromanages his employees, and time and time again fails to see the bigger picture. Additionally, this manager does not care about his employees, workload, or customers. Attrition - FAWS support has lost ~10 Rackers this past month part due to this manager, part due to being burnt out because the workload is far greater than can be handled by the current staffing, part due to the low pay, and other reasons. Other teams have lost significant amounts of people as well to competitors that pay significantly more for the same job.

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5.0
Jul 13, 2026
Recommend
CEO approval
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Pros

Great team & benefits. People are friendly.

Cons

Financial stability and opportunities for growth.

5.0
Jul 1, 2026
Recommend
CEO approval
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Pros

Fun, Great Learning Experience, Hybrid Role

Cons

None, None, None, None, None

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