2.0
Apr 16, 2019
Current employee, more than 5 years
San Antonio, TX
Recommend
CEO approval
Business Outlook
Pros
The people in the technical staff are top notch and incredibly intelligent. Everyone has a similar mindset of wanting to help each other to be better and be better for our customers.
Cons
The top level management doesn't seem to know what to do with a company predicated on excellent customer service. Excellent customer service tends to be costly and businesses have the goal of always reducing cost. Those 2 things are fundamentally diametrically opposed.