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Rackspace Technology

Is this your company?

Terrible company to work for! This place is a complete joke! - Acquisition Sales Representative Rackspace Technology Employee Review

1.0
Oct 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Work from home every once in a while and you do learn a lot about technology platforms across the hosting industry. You can learn and get certified through other leading platforms like AWS, Azure, and GCP products.

Cons

Underpaid! Unprofessional and completely incompetent managers/VP's and C-level executives that come in for 3-months at a time and leave or get fired. The culture that was once there is completely dead and RAX should be considered career suicide. You have to project manage and help the implementation team and account managers because they aren't technical at all, and you have to do up to 3-4 other peoples jobs at the same time you're trying to sell and focus on your presentations and other important duties that you're 100% responsible for. The SDR and Inbound lead generation team picks favorites when passing prospects over to begin the discovery/consultation process. It's tough to have solid leads that will convert into real business/dollars when the person passing them is incompetent and knows noting about IT or hosting in general (lead gen team is terrible and at times useless). This is a painful process and Rackspace gives you nothing to show for it from a compensation standpoint. OTE usually starts out between 75k-85k when we should be realistically earning around 150k OTE as a starting point. We also had on-call shifts where every sales rep will take turns working with customers that call between 8am and 12:00am on the weekends and 6pm to 12am during the week where beards require that you stay at home next to your laptop and cell to speak with customer that would want to buy a server at 10:00pm which obviously wasn't successful and poorly executed like every other aspect of this company.

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Rackspace Technology Response
6y
Thanks for this input and we’re sorry to hear this was your experience. We pride ourselves on offering competitive compensation and reward for performance. We support our lead generation Rackers and the value they provide to our business. We wish you the best on your future endeavors.

Explore other reviews about Rackspace Technology

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

Financial stability and opportunities for growth.

5.0
Jul 1, 2026
Recommend
CEO approval
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Pros

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Cons

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