1.0
Sep 9, 2014
Anonymous employee
Current employee, more than 3 years
San Antonio, TX
Recommend
CEO approval
Business Outlook
Pros
-Health benefits are good -Smart, dedicated coworkers
Cons
-Pay is below market; management is aware and ok with this. -Upward mobility extremely limited. -Highly stressful call center environment -Extremely poor staffing leads to work overload and unrealistic expectations of employees -Low and Mid level management effectively shifts blame onto support floor staff regarding issues, staffing. -Limited ability to use earned time off due to aforementioned staffing