Pros
There are so few pros at Rackspace that few come to mind except the "believers". There are great people that come to work every day at Rackspace who really want to see it grow and be successful - that's true anywhere. But no one at Rackspace - absolutely no one - would give this place five stars. This is a marketing effort to improve Rackspace's Glassdoor scores.
Cons
Rotten Leadership across the board, starting with Amar, who was elevated from CFO despite never being a CEO, in a market brimming with Hyperscaler executives that could have thrown open doors of collaboration with AWS, Azure and GCP. I know from talking to leadership at each hyperscaler that Rackspace is perceived as a non-option among Client Execs and our churn rate must be among the highest. RIFs occur frequently but are unannounced and you only find out from the sad "I love this place but I am leaving" exit e-mails, or when they pop up elsewhere. I can keep going but what bother?