Radial NEEDS better management! - Customer Service Agent Radial Employee Review

Several Managers lack the experience needed for their position. Team leads seem to only be there for the money. No room for advancement, and arrogant management. Certain management "Seasonal/Core" were seen gossiping, and playing! Some of the management overlooked your efforts. Communication between management and agents was extremely poor. Some created vertical drama. and made the atmosphere feel depressing at times.