Customer service Rep Front line agent - Csr1 Radial Employee Review

2.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Work fom home is nice.

Cons

Supervisors and middle management are awful. the right hand does not know what the left hand is doing or saying. Communication skills for some are non existent...Will get completely different answers to the same question over and over again.

Explore other reviews about Radial

5.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

People Work Supervisors Managers Schedule

Cons

Sometimes a lot of pressure Peak season Some benefits Nothing Nothing

avatar
Radial Response
10mo
Thank you for your positive feedback! We're so glad to hear you think we're a great company. We recognize that peak seasons can bring added pressure, and we truly appreciate the dedication and resilience our team shows during those times. We're always looking for ways to support our employees and make those busy periods more manageable. Thanks again for being part of our journey!
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning Opportunities in multiple different areas

Cons

Stagnant growth in this industry

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