A Wonderful Place To Work! - Technical Support Representative Radial Employee Review

5.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Working at Radial is more than just a job, it is an experience. At Radial you become the first point of contact for customers who need help. Whether it's tracking a package, helping somebody purchase a new outfit, or providing technical support, you have the power to turn someones day from frustrating to magnificent in a matter of minuets. Unlike many companies, here at Radial, you're family. They recognize their employees for their hard work and dedication and make you feel valued, like you're truly part of something bigger. Offered to their employees are a full range of benefits including Paid Time Off, Full Medical, Dental, and Vision care, personal leave, etc. offering a fantastic work - life balance and the ability to be supported in the event of the unexpected. A spacious break room with TVs, video games, plenty of vending options, (coffee of course), a 24hr gym, and even a pool table that you can enjoy on your paid breaks twice a day or anytime you'd like off-clock. Since we are a 24/7 center, there are various shifts available and flexible work opportunities to fit your lifestyle and schedule. I absolutely LOVE working here at Radial, and you will too!

Cons

Only a couple close options for lunch, but they do provide refrigeration for your lunch if you bring it.

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5.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

People Work Supervisors Managers Schedule

Cons

Sometimes a lot of pressure Peak season Some benefits Nothing Nothing

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Radial Response
10mo
Thank you for your positive feedback! We're so glad to hear you think we're a great company. We recognize that peak seasons can bring added pressure, and we truly appreciate the dedication and resilience our team shows during those times. We're always looking for ways to support our employees and make those busy periods more manageable. Thanks again for being part of our journey!
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning Opportunities in multiple different areas

Cons

Stagnant growth in this industry

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