Horrible work place - Operations Supervisor Radial Employee Review

1.0
Jun 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Tons of hours during peaks and Lots of opportunity to advance. Granted, the opportunity to advance IS because everyone is leaving for anything better.

Cons

The company itself is horrible and only cares about the bottom line, their profit. A prime example is when the company choose to remain open as a major hurricane approaches and hit Florida. Pay is below average. Agent morale is poor. I have never worked at a call center where everyone was just miserable to be there and looking to get out. People will steel your lunch. Associates do drugs in the parking lot and that's ok! Managers play favorites and rewards employee of the month awards to their friends.

Explore other reviews about Radial

5.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

People Work Supervisors Managers Schedule

Cons

Sometimes a lot of pressure Peak season Some benefits Nothing Nothing

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Radial Response
9mo
Thank you for your positive feedback! We're so glad to hear you think we're a great company. We recognize that peak seasons can bring added pressure, and we truly appreciate the dedication and resilience our team shows during those times. We're always looking for ways to support our employees and make those busy periods more manageable. Thanks again for being part of our journey!
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning Opportunities in multiple different areas

Cons

Stagnant growth in this industry

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