Good pay and benefits, but long hours and unclear expectations - General Manager Raising Cane's Employee Review

1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay, excellent health Insurance, tuition reimbursement

Cons

Long hours (if you want to make money you need to work well over 50 hours probably closer to 70-80 hours as most of the time you are low on managers and are doing the job of at least two if not three people), little guidance/support (especially if you are a satellite restaurant), expectations that change weekly (company has been down this year and there is a serious focus on gaining that money back which means strict deployment while having all sales channels open leaving very little time to do anything outside of running shifts), senior leadership that doesn't understand standards (external promotions come at the cost of knowledge) that they are trying to enforce, and senior leadership over promising and under delivering on multiple occasions with zero repercussions when reported to CR.

avatar
Raising Cane's Response
1mo
Your feedback is important to us. Our Crewmembers play a vital role, and maintaining a positive culture in all our Restaurants is important. Please, don't hesitate to contact us at CanesCrew.com so we can address any concerns promptly. Thank you again for your input!

Explore other reviews about Raising Cane's

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

They take care of us and develop us very well, would never be in this position in life without canes and what my area did for me.

Cons

Mentality needs to be extremely strong to succeed

avatar
Raising Cane's Response
1w
Thank you for working hard and having fun with us! We really appreciate the awesome, five-star review!!
2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fellow peers are often lovely to be around and helpful. -3 of 10 managers at my store are genuinely nice. -Flexible scheduling. -Our regular customers are very nice. -Pay is decent. -Easy work, even when busy. (Although it can be stressful from time to time.

Cons

-Only 50% off meals for crew. -Favoritism of crew members by management is abundant. -Bad hours, they keep shifts short if you aren't favorited. -They rely on the majority of their crew being teenagers and not knowing their rights. -Crew is often refused breaks when upper-management visits. (They will comp meals if you ask, but if you don't they will try to get away without it.) -Certain managers constantly berate and belittle crew members. -Because the company is growing more corporate and profit focused, it is becoming less focused on doing right by the crew and treating them well. -Everything has become more and more about penny-pushing and overzealous metrics. -The company likes to portray themselves as being crew-focused and wanting to support the little guy, but that is not how they actually conduct themselves in the treatment of their team.

avatar
Raising Cane's Response
2w
Thank you very much for providing your feedback. Our Crewmembers are essential to our success, and fostering a positive culture in every Restaurant is a priority. Reach out to us at CanesCrew.com to discuss your concerns further. Thanks once more!
See reviews by: Helpful|Rating|Date|All