Pros
Crew love their job. Free meal. Community involvement. Flexible schedule. Get to create bonds with employees, which has to be my most valued aspect.
Cons
Company cares less and less for operators as they are solely focused on rapid expansion. Corporate pushes policies, checklists, sign offs, validations, metrics, recaps, reviews, and new ideas incessantly until you feel like you can’t even run the restaurant because you have to initial 600 arbitrary documents that were created by some person behind a desk at corporate who doesent know what it takes to run an actual restaurant. Company is consistently adding more and more arbitrary signoffs to the operators in never ending waves that tie your hands and make you feel like you are drowning under the weight of their incompetent procedures: such as a 17 line checklist for whether or not you turned on the fryers. Or my personal favorite: fill out this board to let the crew know how many cases of chicken they have to marinate at 8 am even though it will be several hours until you marinate and you have no clue how much you’ll have on hand by then. Company simply is growing to be McDonald’s more and more every day. It’s a CEO’s dream to have hundreds of thousands of locations but an employees nightmare when they don’t give a crap about you anymore. Company puts forth change in the middle of unprecedented sales growth and development, because if there is one thing you want to do when things are going great is change....
