Recently had to put in my two weeks - Crew Member Raising Cane's Employee Review

2.0
Sep 2, 2022
Recommend
CEO approval
Business Outlook

Pros

I love the people here and it breaks my heart to have to leave.

Cons

To start, I've never been fully trained even though I've been working for over a year. I only know how to work drive thru and front counter. One time I got suddenly ill on the job and I was told I had to go home and was then told by the same manager that he'd have to write me up. As a student who is trying to balance school, sports, and work I am always sure to put in my schedule and times I need off via Hot Schedules, However; I am scheduled for 9 hour shifts Saturday and Sunday and the dates I need off and the schedule change I requested have been continuously ignored, and I have even picked up shifts for others and to work shifts when I had the day off. On top of this I recently turned in my official letter of resignation. On that resignation letter my end date was clearly stated, however, I have still been scheduled past said date. The manager who hired me was amazing and understood the needs of students, and knew how to run a restaurant. I miss him very much, current management does not value their workers.

avatar
Raising Cane's Response
3y
Thank you for sharing your experience with us. Our Crewmembers are very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!

Explore other reviews about Raising Cane's

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

They take care of us and develop us very well, would never be in this position in life without canes and what my area did for me.

Cons

Mentality needs to be extremely strong to succeed

avatar
Raising Cane's Response
1w
Thank you for working hard and having fun with us! We really appreciate the awesome, five-star review!!
2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fellow peers are often lovely to be around and helpful. -3 of 10 managers at my store are genuinely nice. -Flexible scheduling. -Our regular customers are very nice. -Pay is decent. -Easy work, even when busy. (Although it can be stressful from time to time.

Cons

-Only 50% off meals for crew. -Favoritism of crew members by management is abundant. -Bad hours, they keep shifts short if you aren't favorited. -They rely on the majority of their crew being teenagers and not knowing their rights. -Crew is often refused breaks when upper-management visits. (They will comp meals if you ask, but if you don't they will try to get away without it.) -Certain managers constantly berate and belittle crew members. -Because the company is growing more corporate and profit focused, it is becoming less focused on doing right by the crew and treating them well. -Everything has become more and more about penny-pushing and overzealous metrics. -The company likes to portray themselves as being crew-focused and wanting to support the little guy, but that is not how they actually conduct themselves in the treatment of their team.

avatar
Raising Cane's Response
2w
Thank you very much for providing your feedback. Our Crewmembers are essential to our success, and fostering a positive culture in every Restaurant is a priority. Reach out to us at CanesCrew.com to discuss your concerns further. Thanks once more!
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