Great people at the top and all the way through the company. - Anonymous employee Rakuten Employee Review

5.0
Jun 16, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm always happy to go to work in the morning. It's a terrific group of people, and we have a really great leadership team. It's been my past experience that leadership isn't always acutally very helpful. This leadership team is different. They work harder than anyone at the company. They care about the product and about the people. They are both smart and reasonable. It's been such a good experience. Other big pros: * They treat you like trusted professionals * Weekly lunch rallies- catered lunch, socialization, feeling like a team * Weekly drinks/snacks * Breakfast Monday mornings * Beautiful office, great location * Quarterly parties and activities

Cons

It's not perfect, but nowhere is. There can be challenging personalities, red tape sometimes, etc. But overall, I just can't complain. I love it here.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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