Company Seeking to Make Positive Change in its Industry - Anonymous employee Rakuten Employee Review

5.0
Jun 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong leadership team that cares about its people Market compensation and above market benefits (great health, stock units, etc.). Flexible around family needs as much as possible Pulling together a lot of products into a powerful suite. This has been challenging to the employees as not always 100% organized, but getting where it is getting better

Cons

Sometimes slow to move bad apples or dead weight out of the organization (although they are few and far between) HR department not always responsive and could improve hiring processes to move faster

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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