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      It's kind of alright - Anonymous employee Rakuten Employee Review

      2.0
      Sep 22, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun work space, easy to move to different team

      Cons

      No raises, no communication within teams, benefits are expensive

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1.0
      Jul 6, 2026
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food, benefits are good

      Cons

      Pay was so bad. The management was awful.

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