Good place to work to get some experience under your belt - Anonymous employee Rakuten Employee Review

4.0
Oct 7, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to start your career, lots of advancement and opportunity to grow. Hard work is recognized and rewarded.

Cons

Company thinks it's a silicon valley tech company, but it's far from it. All marketing channels and services within the company were bought, so each channel still acts as an independent silo and even still identify as their old company name, leaving company unity wanting. Salary is also pretty low for the San Francisco Bay area.

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Rakuten Response
9y
Thank you for taking the time to share your feedback. We're happy to hear you feel Rakuten Marketing is a great place for advancing your career, as our Leadership team is committed to employee growth and development. And it's very true that hard work is rewarded! While not all channels and services at Rakuten Marketing were bought, Rakuten and Rakuten Marketing have indeed acquired a number of companies over the past few years that have contributed to our exponential growth in the industry and because of that we've experienced some growing pains and challenges. We do feel we've worked hard to move away from our siloed channels and will continue to do so. Thank you for the contribution you made to Rakuten Marketing!

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5.0
Mar 25, 2026
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CEO approval
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Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jul 9, 2026
Recommend
CEO approval
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Pros

Good benefits and some managers were supportive and helpful.

Cons

Cuthroat environment. Most of the other managers micromanaged and put unrealistic deadlines while asking you to train other employees.

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