Top Heavy - Anonymous employee Rakuten Employee Review

3.0
Dec 19, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers Good benefits Great place to learn Mar-tech and/or Ad-tech

Cons

WAY too many VP's & SVPS - it's like a bank. And while the C levels are trying, it surprises many of the employees that they have lasted this long when so many things have gone wrong (acquisition integrations still not happening after 3+ years, people directly responsible for revenue/growth failing to grow revenue, etc).

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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